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VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc. April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 01, 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Desktop Management: Reducing Infrastructure Costs by HP, Vmware and AMD September 17, 2009 - (Free Research) This webcast discusses ways to reduce costs and improve return on investment with desktop virtualization. Learn how implementing this technology enables you to reduce IT staff costs by more than 40 percent. Discover ways to reduce infrastructure expenses and total cost of ownership by more than 50 percent. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Dynamic Infrastructure Worldwide Forum by IBM June 17, 2009 - (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges. (WEBCAST) GO TO WEBCAST

Managing the Amazon Elastic Compute Cloud with CA by CA October 30, 2009 - (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine - September 2009: Readers’ Choice Awards by Information Security Magazine September 15, 2009 - (Free Research) This issue of Security Information Magazine features the 2009 Readers’ Choice Awards. For the fourth consecutive year, our readers voted to determine the best security products. A record 1,721 voters participated this year, rating products in 17 different categories. There’s also a great article on the facts and myths about encryption and more. (EZINE) VIEW ABSTRACT | GO TO

EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC SQL Performance for DB2: A Review of the Potential Return on Investment by BMC Software, Inc November 20, 2009 - (Free Research) The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Practitioner’s Guide to More Efficient Network Management by Hewlett-Packard Company September 25, 2009 - (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Rapid Data Recovery for IBM AIX Environments: An Executive Overview of EchoStream for AIX by Vision Solutions May 2008 - (Free Research) This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc April 2009 - (Free Research) This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance. (EBOOK) VIEW ABSTRACT | GO TO

Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System by Atos Origin November 2009 - (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Research Management Solutions: Bringing the Benefits of Automation to the Front Office by Advent Software, Inc December 2008 - (Free Research) How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions. (WHITE PAPER) GO TO WHITE PAPER

Data Protection for Virtual Server Environments by Datalink and NetApp October 2008 - (Free Research) Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT by Webmetrics, a Neustar service November 2009 - (Free Research) This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc. April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc. September 2009 - (Free Research) The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises. (EBOOK) VIEW ABSTRACT | GO TO

Scraping, Denial of Service, and Brute Force Attacks! Oh My!: Identifying And Controlling Automated Clients by Breach Security July 2009 - (Free Research) The purpose of this whitepaper is to outline how Breach Security products can help to not only identify automated clients accessing your site, but to also take appropriate countermeasures to enforce a desired rate-limit threshold. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of a Cloud Storage API - New Information Management Capabilities and Revenue Streams for ISVs by Iron Mountain Digital October 2009 - (Free Research) As Storage Switzerland writes, APIs such as Iron Mountain’s Archive Services Platform API allow ISVs greater control than do cloud NAS gateways over how and where data is stored. Read this Technology Brief from Storage Switzerland to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Change Management: Reduce the Chaos by Taking Control by Numara Software February 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group November 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Data Center Lifecycle Management with Sun™ Ops Center by Sun Ops Center September 2009 - (Free Research) Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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