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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI
December 2008 - (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Seven Practical Steps for Federal Cyber Security and FISMA Compliance by Tripwire, Inc.
April 2009 - (Free Research) This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
Cutting Costs with Greener IT by Wipro Technologies
October 2009 - (Free Research) The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices.
Getting Started With E-mail Archiving for Exchange by Sherpa Software
May 2008 - (Free Research) This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company.
Data Center Projects: System Planning by APC
February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
Sun Storage and Archive Solution for HPC by Sun Microsystems, Inc.
November 2008 - (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.
3PAR Thin Copy Desktop: A VDI-Optimized Storage Solution by 3PAR
July 2008 - (Free Research) Virtual Desktop Infrastructure enables end users or their hosting providers to provision and manage hundreds of individual, virtual desktops from a set of centrally administered, consolidated servers.
Practical Steps to Mitigate Virtualization Security Risks by Tripwire, Inc.
April 2008 - (Free Research) Read this whitepaper to learn seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are best practices.
RS-232: A Key to Understanding Data Communications by Global Knowledge
October 2008 - (Free Research) Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
Infor CRM Epiphany for Insurance by Infor CRM
July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
Managing SharePoint in an Enterprise Environment by Global Knowledge
October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.
Enabling Enterprise 2.0 by Websense, Inc.
August 2009 - (Free Research) Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0.
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