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The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
BlackBerry Enterprise Server v4.1 Express by BlackBerry
June 2008 - (Free Research) Companies that would like to get up and running quickly with minimal initial investment can download this software. It will enable one person to experience the capabilities and benefits of the BlackBerry Enterprise Server in a pay-as-you-grow approach.
Key Considerations When Mobilizing Small or Medium Sized Business by BlackBerry
March 2008 - (Free Research) Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI.
Consulting Methodologies -- Security by Info-Tech Research
November 2004 - (Paid) Our Consulting Methodology will help you justify your security expenditures, Ensuring a secure and stable IT environment is a fundamental responsibility of any IT Manager. Use this Methodology to audit your current security situation and develop custom plans to secure your IT environment.
Domain Basics by BuyDomains.com
March 2008 - (Free Research) This podcast discusses domain and web related topics with the goal of helping the small business owner’s secure and develop their online presence driving revenue and growth.
The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together
June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success.
GFI MailSecurity by GFI Software, Inc.
GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.
ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
Solera DS Appliances - Product Line Data Sheet by Solera Networks
May 2008 - (Free Research) This data sheet details a complete range of network record, search and playback appliances that capture every packet for an accurate record of all network activity, not just a sample.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
Agile Software Lifecycle Management on Demand by Rally Software Development Corp.
From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.
Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
Best Practices for Remote Support and Services by Citrix Online-GotoAssist
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.
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