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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Simplify the business of doing business: IBS Integrator by IBS, International Business Systems
IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
City of Ulm Case Study by FrontRange Solutions Inc
July 2008 - (Free Research) In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.
Whatever Happened to Service? by SERVICEPower.
June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results.
GFI MailSecurity by GFI Software, Inc.
GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.
Success Story: Communications - AT&T by Genesys Co.
May 2008 - (Free Research) The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.
Captaris Workflow - Business Process Workflow Automation by Captaris
Captaris Workflow provides flexible, integrated business process workflow
automation for organizations using Microsoft software, enabling productivity,
accountability, and compliancy. Captaris Workflow tasklists can be delivered to
Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless
device.
ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
Secure Network Gateway by Momentum Systems
Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.
CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.
February 2008 - (Free Research) Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.
GFI EventsManager by GFI Software, Inc.
GFI EventsManager is an award-winning events monitoring, management and archiving solution, that supports a wide range of event types such as W3C, Windows events, Sylogs and SNMP traps generated by devices such as firewalls, routers and sensors.
Managing Security on Mobile Phones by Nokia.
January 2008 - (Free Research) This paper describes the challenges of provisioning and managing security in mobile phone environments and how a well-designed deployment system can alleviate these challenges.
Akamai Services for the High Tech Industry by Akamai Technologies
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Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.